Frequently Asked Questions
What types of furniture do Timber & Textiles specialize in?
At Timber & Textiles, we specialize in a wide range of furniture,
including handcrafted wooden pieces, modern designs, and timeless
classics. Our team is dedicated to helping you find the perfect
furniture that fits your style and space.
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How can I place an order for furniture?
You can place an order by visiting our store or browsing our
website. Once you've found the pieces you love, simply follow the
checkout process. Our friendly staff is also available to assist
you with any questions you may have.
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Do you offer custom furniture options?
Absolutely! We provide customizable furniture options tailored to
your specific needs. Whether it's a unique design or specific
dimensions, we'll work closely with you to create something truly
special.
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Can I return or exchange my furniture?
Yes, we have a return and exchange policy. If you're not
completely satisfied with your purchase, you can return or
exchange it within 30 days of receiving it, provided it's in its
original condition.
What is the process for delivery and assembly?
Our delivery team ensures your furniture arrives safely and on
time. We also offer assembly services if needed, making sure
everything is set up perfectly in your home.
How do you handle customer inquiries and issues?
Our customer service team is here to help! We respond to inquiries
promptly and are always ready to assist with any issues or
concerns you may have, ensuring a seamless shopping experience.